Corporate data and documents are part of the company's assets. To unlock its value and multiply it, you can count on an enterprise content management solution.
What is enterprise content management?
To make your organization more efficient, satisfy your customers more widely and involve your teams sustainably, you need perfect availability of information, adjusted document processes and automated processing.
Therefore, the use of a document management system (GED) is no longer enough. Only an Enterprise Content Management (ECM) system can take you to the next level. The acronym ECM has replaced the term GEIDE, formerly used to describe this technology.
Such a tool assures you a perfect control of all corporate content (documents, structured or unstructured data) and the associated workflows, regardless of the transmission or reception channels.
Reason why such a tool meets all business issues: accounting, human resources, finance, legal or even sales...
- Productivity and efficiency
- Governance and organization
- Customer satisfaction
- Security and compliance
Enterprise content management platform: for what needs? for what?
An ECM is a versatile tool that answers the key problems of organizations. It adapts to all types of sectors of activity, all sizes of structures.
- Harmonize: Centralize corporate content
- Centralize: Structure and automate document processes
- Secure: Distribute corporate content
- Satisfy: Ensuring the security of corporate content
Centralize corporate content
Content lost, misplaced, duplicated in different software or applications and according to different versions? Your teams lose efficiency and productivity as the amount of data increases in your structure.
An enterprise content management system centralizes all company information and related document processes. It is the backbone on which all employees and professions rely. The advantages are multiple:
- Reliability of information
- Easy access to information
- Autonomy of employees
- Time saver
Structuring and automating document processes
The digitization of key information is under way in many organizations. It quickly proves to be insufficient if it does not also include their transmission, treatment, and validation. In short: their management, which means also dematerializing documentary processes, which can be operated in the company as well as in teleworking.
An ECM also dematerializes your organization's processes and automates, through the creation of workflows, the tasks that lend themselves to them (revision, validation, distribution, archiving...), drawing on a reliable information base, available at any time. It thus provides:
- More productivity
- More collaboration
- Better supervision of workflows
Broadcast corporate content
What is the value of information that does not reach its target audience? Within the company as in relationships with your customers, nothing or almost nothing! How do you make sure the information is reaching the right person at the right time?
This is precisely the role of an enterprise content management platform that to publish on a centralized platform, or even to distribute proactively, content that interests their recipients and contributes to the exercise of their missions, regardless of the professions concerned.
- Easy communication with teams, customers, suppliers
- Respect for documentary processes
- Meeting deadlines
- Increased satisfaction, internally and externally
Trace and secure corporate content
Content - documents, data, emails - is the oxygen of an organization; they make it possible to carry out its mission. If you are the victim of a cyberattack, or more simply a major manipulation error, your entity can quickly find itself paralyzed.
An enterprise content management system has robust processes and technologies that ensure the security and integrity of its content base at all times. Thanks to the fine management of access and collaboration authorizations, the implementation of password or encryption protection and the deployment of backup systems, ECM contributes to the sustainability of your business.
- Guaranteed traceability
- Versioning permanent
- Regulatory compliance
What benefits can you expect from enterprise content management software?
An ECM platform is a performance booster: its return on investment is visible at multiple levels.
- Gagner in productivity and quality of service provided
- Improve the structuring of a service or a business
- Insure regulatory or legal compliance
- Valuing The intangible capital of the company
Gain in efficiency
The use of an ECM reduces information loss, errors, and duplicates. Information research is all the more useful as the tool makes it possible to identify and process the right information in a timely manner.
Work comfort and productivity are improved, with significant impacts on the quality of service provided by the company to its customers.
Improving the structure of a service or a business
Deploying enterprise content management software is critical. Upstream, it involves mapping the actions, the actors and their levels of responsibilities, the deadlines to be respected in carrying out a task...
In this respect, an ECM tool contributes to making an organization more efficient, without freezing it in restrictive documentary processes.
Ensuring regulatory or legal compliance
Increasing regulatory and compliance requirements are requiring organizations to pay increased attention to the management of classified or critical archival records.
While ECM solutions are not ISO certified as such, they contribute to these certifications. Your data is safe and respects data confidentiality (RGPD).
Valuing the intangible capital of the company
The knowledge, information, and data bases have grown dramatically. They constitute an intangible asset whose weight is growing in businesses, even if they are often left fallow for lack of resources.
An ECM contributes to better management of this intangible capital, which then contributes directly to the creation of value in structures.
The essential functional building blocks of ECM
Enterprise content management software includes a number of essential functional modules that complement each other, for optimized monitoring of corporate information flows. According to the editors, all of these bricks are packaged and delivered in the product or can be activated as and when the customer needs them.
- Multichannel collection and dematerialization
- Categorization/ranking and indexing
- Navigation and search
- Creation of a workflow, followed by a documentary process
- Processing, Collaboration, and Versioning
- Traceability and security
- Data analysis, statistics and reporting
- IS integration