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social

Modernize your social services with the reference solution in France (and proud of it:)

The solution designed to centralize your sensitive files, streamline transfers between departments and free up time for human support.
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Between regulatory obligations and life course monitoring, everything must remain fluid and secure.

From the receipt of applications to the examination of grants, each step involves documents and exchanges that must be traced and accessible.

Adapted digital management makes it possible to simplify the daily life of agents and to offer better service to beneficiaries.

MDPH files
Applications for social assistance
Letters and forms
Reports and supporting documents
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Create the document architecture that connects your services and guarantees the continuity of rights.

Our platform allows you to gradually deploy solutions adapted to your departmental challenges, starting with those that really transform your daily life.
+80%
MDPHs trust us
-67%
Documentary research time
100%
compliance with inter-departmental protocols
Dematerialization allows us to consider new ways of organization, and it is also a crucial point for us. It is indeed essential to think of an EDM project primarily as an organizational project.
Philippe DUBOIS
Modernization and Information System Manager
See the customer case >

Our solutions designed for social action and MDPHs

EDM Social Action | 360° transversal vision of your beneficiaries
The EDM Social Action offers a unified and secure management of all your social files.

It centralizes all the documents and information related to beneficiaries, while respecting the confidentiality and traceability essential to the social sector.

You gain in reactivity, fluidity and quality of follow-up, to better support each life course.
Transversal vision
Related files
Classification plan
Quick search
Business tool connectors
Complete security
Discover the ECM Social Action >
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EFALIA Transfer | Our unique specialty: seamless transfers
The only tool on the market which perfectly controls the transfer of MDPH files between departments while maintaining the entire history.

In a single shipment, all documents, histories and decisions follow the person, guaranteeing the continuity of their rights.

Your teams gain peace of mind, your users gain confidence.
Full transfer
Full compliance
Legal traceability
Continuity of rights
Native integration
Zero data loss
Discover the remote transmission of MDPH files >
Safe/archiving
Legal timestamp
Audit logs
AFNOR CFN certification
Smart capture
Cutting and recognition
user identification
Verification and fraud
Beneficiary portal
User procedures
Sharing documents
Process and follow-up

We have been working with Social Action for over 40 years, we are experts AND passionate

🏆 80% of MDPHs in France trust us
🏆 Leaders at the Departmental Councils
🏆 The only solution that controls MDPH transfers

The success of a project 

It passes By what by whom?

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Integrations
Our software is API first, so you can connect them easily with your ecosystem or we can develop it ^_^
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Accompaniment
Start with a pilot on a service, prepare for change management, train your teams... Our project managers are there to help you!
NEWS

The latest news from Efalia

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September 10, 2025
September 4, 2025
State of South Dakota (Department of Social Services) Expands Efalia ECM utilization
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Efalia ECM & Black Hills Electric Co-op : Over 12,000 Records to Store
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September 10, 2025
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Lincoln County, South Dakota : A successful document management transformation with Efalia ECM
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