Quality process | Free your teams from the chaos of managing non-conformities
Control every noncompliance from detection to resolution
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Start easily with a turnkey process (workflow + forms)
Easily change and connect your processes
Each organization has its own specificities: the Efalia Process Studio allows you to create, modify and evolve your processes for managing non-conformities without depending on IT.
You maintain control over your workflows and can connect them to your business ecosystem.
→ Intuitive configuration
Add or modify processing steps, change the order of validations, or create new circuits in a few clicks.
→ Integration with your tools
Automatically connect your processes to EDM to archive parts, trigger the sending of emails, or update your business databases.
→ Intelligent automation
Repetitive actions are automated, reducing processing times and the risk of errors.
Involve the right profiles and trace each action
The management of non-conformities involves several actors: declarants, managers, quality, production or logistics. Efalia Process allows you to define clear roles, involve the right people at the right time and maintain perfect traceability.
→ Differentiated user profiles
Each stakeholder can declare, complete, approve or validate according to their role, with appropriate visibility.
→ Delegation and automatic notifications
Tasks can be delegated, delays are reported, and automatic reminders prevent bottlenecks.
→ Traceability and complete history
Each action is time-stamped, allowing precise follow-up and easy preparation for quality audits.
Analytical dashboards
Visualize your key indicators in real time: resolution rate, average deadlines, distribution by type and service. Quickly identify trends and pain points. Turn non-conformities into opportunities for continuous improvement while ensuring compliance with your standards.
→ Full audit log
Each action is time-stamped and logged to meet ISO 9001/ISO 27001 requirements.
→ Automated reporting
Export your indicators for management reviews or external audits in a few clicks.
→ Structured corrective actions
Effectively plan, assign, and track all corrective actions until they are fully completed. Each action is documented with clearly identified deadlines and responsibilities.
Examples of processes for non-conformities
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FAQS
How is our quality data secured in the Efalia Process software?
Vos données sont hébergées en France dans des datacenters certifiés SecNumCloud et HDS. Nous garantissons une conformité totale RGPD et CNIL, avec une isolation par client et une supervision continue. Tous les échanges sont chiffrés et les accès sont tracés.
How easy is it to access non-compliance information?
L'interface intuitive permet un accès immédiat aux informations via une recherche performante et des filtres intelligents. Chaque utilisateur accède uniquement aux données autorisées selon son profil, depuis n'importe quel appareil connecté.
Can we extend to a transverse EDM to store all our documents?
Absolument. Efalia Process se connecte nativement à Efalia Doc pour créer une GED transverse complète. Vous centralisez ainsi tous vos documents qualité (procédures, certificats, rapports) tout en conservant les workflows spécialisés pour les non-conformités.
Is the solution API-first to integrate with our existing tools?
Oui, Efalia Process est conçu API-first avec des connecteurs prêts à l'emploi pour les principaux ERP et GMAO, ainsi qu'une API ouverte et documentée pour vos développements sur mesure. L'intégration se fait sans rupture dans votre écosystème existant.
How does Efalia Process make it possible to concretely improve our quality indicators?
Notre solution va au-delà du simple enregistrement des non-conformités en offrant des outils d'analyse avancés. Vous identifiez facilement les causes récurrentes grâce aux tableaux de bord dynamiques. Les tendances sont visualisées en temps réel, permettant des actions préventives ciblées.