Non-compliance process

Quality process | Free your teams from the chaos of managing non-conformities

Efalia Quality Process structures and automates the management of your non-conformities. Get started quickly with a pre-configured standard process, then tailor it to your specific needs.

Request your demo

screen capture efalia software process main non conformities

+ 2900 organizations like to digitize with us

No items found.

Control every noncompliance from detection to resolution

Simplified declaration

Declare non-compliance via personalized forms that are accessible to all your employees.

Full traceability

Track each stage of the treatment with timestamp, status and history of actions performed.

Reporting and analysis

Measure your key metrics: resolution time, breakdown by product, supplier, or service.

Compliance made easy

Have a complete audit trail to simplify your ISO certifications and quality audits.

Start easily with a turnkey process (workflow + forms)

Benefit, within an intuitive tool, a standard non-conformance management process for your business, ready to use, which has been proven in the industry. Familiarize your teams quickly with an intuitive interface, then gradually customize workflows according to your specific needs.

MODEL

Easily change and connect your processes

‍

Each organization has its own specificities: the Efalia Process Studio allows you to create, modify and evolve your processes for managing non-conformities without depending on IT.
You maintain control over your workflows and can connect them to your business ecosystem.

‍

‍ → Intuitive configuration
Add or modify processing steps, change the order of validations, or create new circuits in a few clicks.

‍

→ Integration with your tools
Automatically connect your processes to EDM to archive parts, trigger the sending of emails, or update your business databases.

‍

→ Intelligent automation
Repetitive actions are automated, reducing processing times and the risk of errors.

‍

screen capture efalia software process non conformities responsible parties blue background

ROLES AND PROFILES

Involve the right profiles and trace each action

‍

The management of non-conformities involves several actors: declarants, managers, quality, production or logistics. Efalia Process allows you to define clear roles, involve the right people at the right time and maintain perfect traceability.

‍

→ Differentiated user profiles
Each stakeholder can declare, complete, approve or validate according to their role, with appropriate visibility.

‍

→ Delegation and automatic notifications
Tasks can be delegated, delays are reported, and automatic reminders prevent bottlenecks.

‍

→ Traceability and complete history
Each action is time-stamped, allowing precise follow-up and easy preparation for quality audits.

‍

PILOTING

Analytical dashboards

‍

Visualize your key indicators in real time: resolution rate, average deadlines, distribution by type and service. Quickly identify trends and pain points. Turn non-conformities into opportunities for continuous improvement while ensuring compliance with your standards.

‍

→ Full audit log‍

Each action is time-stamped and logged to meet ISO 9001/ISO 27001 requirements.

‍

→ Automated reporting‍

Export your indicators for management reviews or external audits in a few clicks.

‍

→ Structured corrective actions

Effectively plan, assign, and track all corrective actions until they are fully completed. Each action is documented with clearly identified deadlines and responsibilities.

‍

screen capture efalia software process non compliance reporting blue background

The implementation of Efalia ECM at LCIE Bureau Veritas is a perfect illustration of how an ECM solution can transform the document management of a test laboratory. By centralizing critical document flows and automating processes, we have enabled LCIE Bureau Veritas to gain operational efficiency while improving the traceability of its certification activities.