Quality process | Free your teams from the chaos of managing non-conformities
Control every noncompliance from detection to resolution
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Start easily with a turnkey process (workflow + forms)
Easily change and connect your processes
Each organization has its own specificities: the Efalia Process Studio allows you to create, modify and evolve your processes for managing non-conformities without depending on IT.
You maintain control over your workflows and can connect them to your business ecosystem.
→ Intuitive configuration
Add or modify processing steps, change the order of validations, or create new circuits in a few clicks.
→ Integration with your tools
Automatically connect your processes to EDM to archive parts, trigger the sending of emails, or update your business databases.
→ Intelligent automation
Repetitive actions are automated, reducing processing times and the risk of errors.
Involve the right profiles and trace each action
The management of non-conformities involves several actors: declarants, managers, quality, production or logistics. Efalia Process allows you to define clear roles, involve the right people at the right time and maintain perfect traceability.
→ Differentiated user profiles
Each stakeholder can declare, complete, approve or validate according to their role, with appropriate visibility.
→ Delegation and automatic notifications
Tasks can be delegated, delays are reported, and automatic reminders prevent bottlenecks.
→ Traceability and complete history
Each action is time-stamped, allowing precise follow-up and easy preparation for quality audits.
Analytical dashboards
Visualize your key indicators in real time: resolution rate, average deadlines, distribution by type and service. Quickly identify trends and pain points. Turn non-conformities into opportunities for continuous improvement while ensuring compliance with your standards.
→ Full audit log
Each action is time-stamped and logged to meet ISO 9001/ISO 27001 requirements.
→ Automated reporting
Export your indicators for management reviews or external audits in a few clicks.
→ Structured corrective actions
Effectively plan, assign, and track all corrective actions until they are fully completed. Each action is documented with clearly identified deadlines and responsibilities.
Examples of processes for non-conformities
Production & Logistics
Quality - R&D
Direction & Management
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FAQ
How is our quality data secured in the Efalia Process software?
Your data is hosted in France in SecNumCloud and HDS certified datacenters. We guarantee full GDPR and CNIL compliance, with isolation per client and continuous supervision. All exchanges are encrypted and accesses are logged.
How easy is it to access non-conformity information?
The intuitive interface provides immediate access to information through powerful search and smart filters. Each user accesses only the data they are authorized to see according to their profile, from any connected device.
Can it be extended into a cross-functional EDM to store all our documents?
Absolutely. Efalia Process connects natively to Efalia Doc to create a complete cross-functional EDM. You can thus centralize all your quality documents (procedures, certificates, reports) while keeping specialized workflows for non-conformities.
Is the solution API-first so it can integrate with our existing tools?
Yes, Efalia Process is designed API-first with ready-to-use connectors for the main ERP and CMMS systems, as well as an open, documented API for your custom developments. Integration takes place without any disruption to your existing ecosystem.
How does Efalia Process help concretely improve our quality indicators?
Our solution goes beyond simply recording non-conformities by offering advanced analysis tools. You can easily identify recurring causes thanks to dynamic dashboards. Trends are visualized in real time, enabling targeted preventive actions.