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ECM social software

The Best EDM Software for Social Action

Centralize, secure and share all your beneficiary files. The complete electronic document management solution dedicated to social action actors.
+ 2900 organizations like to digitize with us
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Transform your document management to better serve all your users

Centralization of user files
A unified vision of the user file, even while on the move, in a few clicks.
Data security and traceability
Protection of sensitive data with traceability, rigorous access controls.
Cross-cutting access for all actors
A single entry point for all actors.
Integration with your environment
An open solution to integrate into your IS

Unify all documents related to the user in the Efalia EDM

Files are often scattered between departments, systems, paper, and email formats. Efalia's EDM Social Action allows you to quickly access the entire file in order to streamline the user journey connected to business tools.
SEARCH

Quickly access the right file and the right information

→ Efficient transversal research

Dual search system allowing you to quickly find a document by business criteria or to filter on a template through all related files (medical certificates, certificates, etc.).

→ Related files and history

Intuitive navigation between associated files (siblings, family history) with immediate access to the global context for informed decision-making.

→ Favorites and Shortcuts

Mark your priority files and access the most consulted information in one click to optimize your daily productivity.

screenshot of efalia document management software social action public service file lies
versionning social ecm
TRACE & SECURE

Protecting Sensitive Data and Complying with Regulations

Fine Rights Management

Precise access control according to user profiles with customizable authorizations by service, function or individual file to respect the confidentiality of sensitive data.

→ Full traceability

Logging of all actions (consultation, modification, sharing) with timestamp to meet audit requirements and ensure the legal security of your procedures.

→ Versioning and collaboration

Automatic tracking of document versions with the possibility of going back, integrated comments and collaborative validation while maintaining the integrity of the original data.

CLASSIFY

Find and file your files easily

Harmonized classification plan

Clear and structured nomenclature adapted to the specificities of the medico-social field, with intuitive categories (administrative, medical) and a logical hierarchy for all your documents.

Dynamic naming

Folders are automatically renamed based on important metadata (beneficiary name, year in bold) for clear context and immediate identification by agents.

Smart Capture

Automated scanning with recognition of document types thanks to ABBYY barcodes and templates, allowing automatic classification into the right document templates.

social edm research feature
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COLLABORATE

Ergonomics adapted to social professions

An interface designed to replicate the paper file experience, with dematerialization and dynamic naming of files based on important metadata (name, year), and organization into intuitive categories (administrative, medical).

The viewer integrated into the Electronic Document Management tool allows you to consult all types of documents without leaving the application. An accessible solution in a mobile situation with the possibility of digitizing documents in the field and delayed synchronization for areas without connection. Perfectly optimized for use on multiple screens simultaneously.

Dematerialization allows us to consider new ways of organization, and it is also a crucial point for us. It is indeed essential to think of an CDM project primarily as an organizational project.
Philippe DUBOIS-MDPH59
Philippe DUBOIS
Modernization and Information System Manager
See the customer case >
*triple count for Social Action Document Management
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What Matters to You ❤️

Expertise
We know you well and thanks to you, we know your job.
Automatic constitution of the file
Mail integration
Access to history
Related files between users
security
Let's put safety first, to guarantee your peace of mind.
RGPD/CNIL compliant
Fine access rights
Secure by design
Full traceability
Piloting
Ensure the reliability of information and manage performance.
Fullness monitoring
Detecting duplicates
Distribution of tasks
Export and connectors
Social action
Social action