Sector >
Town halls
Modernize municipal management, inspire trust
Document management, administrative processes, citizen portals... The platform designed to simplify the daily life of your agents and to streamline the relationship with your citizens.
Every day, your town hall manages dozens of essential procedures and documents.
From managing deliberations to welcoming residents, each interaction generates documents that must be classified, accessible and compliant.
Without a centralized tool, it becomes difficult to effectively monitor and respond to all cases quickly.
Create the administrative architecture that meets your obligations while freeing up time for what matters most: public service.
With Efalia, you dematerialize your administrative flows and centralize all your documents in a secure and sovereign environment. We equip a large number of towns, municipalities, communities of municipalities, towns... we are happy and proud of projects that help to modernize our communities.
27,000
files processed automatically
+36
online procedures
900
agents gain in daily efficiency
We then felt the need to store in a structured way all documents related to social assistance (i.e. 160,000 documents stored to date) and managed within our business software. However, we did not want to set up a different EDM for each application but a unique solution capable of meeting all of our dematerialization needs.
Philippe Gras
Head of the “Methods and Projects” Department within the DSI
Our solutions designed for town halls and CCAS
Mail Management | Control all your correspondence
Electronic Mail Management simplifies and secures the processing of all correspondence from a town hall.
Each incoming, outgoing or internal mail is scanned, classified and automatically routed to the right department or elected official concerned.
You benefit from real-time monitoring, complete traceability and rapid distribution, to offer a more responsive service while respecting your obligations.
Discover mail management >
Each incoming, outgoing or internal mail is scanned, classified and automatically routed to the right department or elected official concerned.
You benefit from real-time monitoring, complete traceability and rapid distribution, to offer a more responsive service while respecting your obligations.
Open Délib | Complete management of your meetings
Open Delib allows municipalities and intermunicipalities to manage the entire life cycle of their municipal and community councils.
From the preparation of the sessions to the dematerialized transmission to the legality check, each step is automated.
You offer your teams and elected officials a smooth, secure management that complies with regulatory obligations.
Discover deliberation management >
From the preparation of the sessions to the dematerialized transmission to the legality check, each step is automated.
You offer your teams and elected officials a smooth, secure management that complies with regulatory obligations.
Our commitments: to create an efficient solution that is integrated into your ecosystem.
For more than 40 years, we have been supporting French administrations in their modernization. Our in-depth knowledge of public procedures, the regulatory framework and governance issues allows us to offer solutions that are perfectly adapted to institutional requirements.
The success of a project
It passes By what by whom?
Integrations
Our software is API first, so you can connect them easily with your ecosystem or we can develop it ^_^
Accompaniment
Start with a pilot on a service, prepare for change management, train your teams... Our project managers are there to help you!
NEWS
The latest news from Efalia
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September 10, 2025
September 4, 2025
State of South Dakota (Department of Social Services) Expands Efalia ECM utilization
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September 10, 2025
September 2, 2025
Efalia ECM & Black Hills Electric Co-op : Over 12,000 Records to Store
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September 10, 2025
September 1, 2025
Lincoln County, South Dakota : A successful document management transformation with Efalia ECM
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