Sector >
Medico-social

Administrative performance at the service of human support

Based on our experience with 90% of MDPHs, we bring document management and fluid processes to the medico-social sector, for more human and responsive services.
Image Aide A La Personne Secteur Medico Social Efalia

Clear and accessible information transforms the daily lives of your teams and beneficiaries.

From the processing of requests to daily support, each step generates documents and exchanges that must be traced, accessible and protected.

Without a centralized tool, finding information takes time and complicates coordination between departments.

Beneficiary files
Applications for social assistance
Letters and forms
Reports and supporting documents
Image Documents Et Dossier Eparpilles Secteur Eduction

Create the document architecture that supports your support mission while respecting your regulatory obligations.

Our platform allows you to gradually deploy solutions adapted to your departmental challenges, starting with those that really transform your daily life.
+ 42
years of expertise in Social
-67%
Documentary research time
100%
regulatory compliance
Dematerialization allows us to consider new ways of organization, and it is also a crucial point for us. It is indeed essential to think of an EDM project primarily as an organizational project.
Philippe DUBOIS
Modernization and Information System Manager
See the customer case >

Our solutions designed for the medical-social sector

ECM Social Services | 360° transversal vision of your beneficiaries
Centralize all your support files with a 360° vision that facilitates multidisciplinary work and career monitoring.

The ECM Social Services offers a unified and secure management of all your social files.

You gain in reactivity, fluidity and quality of follow-up, to better support each life course.
Transversal vision
Related files
Classification plan
Quick search
Business tool connectors
Complete security
Discover the ECM Social Services >
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ECM HR | Qualified personnel, controlled files
The HR EDM dedicated to medico-social centralizes all personnel files and guarantees management in accordance with the requirements of your sector.

It makes it easy to follow contracts, authorizations, training courses and medical visits, while respecting specific collective agreements.

You gain in reliability, traceability and responsiveness to manage your qualified teams on a daily basis
Collaborator file
Follow-up of training courses
Visits & skills
Collective agreements
Interviews and evaluations
Entitlements
Discover EDM Human Resources >
Screenshot of efalia doc ECM HR sector software 2
screen capture efalia software invoice dematerialisation sector
Dematerialization of invoices
Automatic reconciliation
Validation circuits
Accounting integration

screenshot of the BPM software, Efalia, HR process, public service sector
Process studio
Admission process
Management of reports
HR Workflow
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Beneficiary portal
User procedures
Sharing documents
Process and follow-up

We have been working for more than 42 years with the medico-social sector, we are experts AND passionate

🏆 80% of MDPHs in France trust us
🏆 Leaders at the Departmental Councils
🏆 + 40 native connectors for our solutions
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The success of a project 

It passes By what by whom?

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Integrations
Our software is API first, so you can connect them easily with your ecosystem or we can develop it ^_^
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Accompaniment
Start with a pilot on a service, prepare for change management, train your teams... Our project managers are there to help you!
NEWS

The latest news from Efalia

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September 10, 2025
September 4, 2025
State of South Dakota (Department of Social Services) Expands Efalia ECM utilization
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September 10, 2025
September 2, 2025
Efalia ECM & Black Hills Electric Co-op : Over 12,000 Records to Store
Read the article
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September 10, 2025
September 1, 2025
Lincoln County, South Dakota : A successful document management transformation with Efalia ECM
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