Sector >

departmental councils

The documentary platform at the service of the department's missions

Organize and automate all your social, administrative and legal documents, from local regional authority for the disabled files to welfare and old-age pension certificates.

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Help you to operate at the heart of sensitive subjects: social assistance, disability, integration, education, development...

Requests are numerous, processes varied, and regulatory obligations are strict: each decision or approach generates documents and exchanges with users, partners and internal services.
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Without a centralized and automated system, coordination becomes time-consuming, errors more frequent and traceability fragile.

Local regional authority for the disabled files

Letters and correspondence

HR documents

Partner exchanges

Image Documents Et Dossier Eparpilles Secteur Eduction

Efalia documentary platform, 42 years of experience and collaboration with departments

Efalia supports departmental authorities in the structuring and digitization of all their documentary activities. From the constitution of social files to HR management, including user relationships and regulatory exchanges.

+19 200

Requests processed

Fields of application

100%

total digital transformation

We then felt the need to store in a structured way all documents related to social assistance (i.e. 160,000 documents stored to date) and managed within our business software. However, we did not want to set up a different ECM for each application but a unique solution capable of meeting all of our dematerialization needs.

Philippe Gras

Head of the “Methods and Projects” Department within the DSI

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Our solutions designed for departmental councils

ECM Software social | 360° horizontal vision of your beneficiaries

The ECM software social centralizes and secures all of your social files.
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All the documents and information of the beneficiaries are accessible in a few clicks, with complete traceability and respect for confidentiality.
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Your teams gain in responsiveness and fluidity to offer quality follow-up to each user.

Horizontal vision

Related files

Classification plan

Quick search

Business tool connectors

Complete security

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Beneficiary portal | Streamline your exchanges and follow-up

The Beneficiary Portal simplifies the relationship between your social services and users.
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Beneficiaries can access their procedures and documents at any time, while your teams follow up on each request in real time.
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You offer a more responsive, transparent and secure service for each life path.

Online procedures

Breakdown of follow-up

Sharing documents

Alert & follow-up

360° history

API First

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Teletransmission disabled file

Pivotal ranking plan

Secure transfer

Lossless integration

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screenshot of the BPM software, Efalia, HR process, public service sector

Process studio

Customized business workflow

Creating forms

Follow-up & reporting

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Screenshot of the efalia software beneficiary portal for the sector small

Mail management

360° monitoring of exchanges

Distribution rules

Alerts and follow-up

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For more than 42 years, we have been supporting Departmental Councils.

Experts and enthusiasts, we cover all your needs: ECM software social, Horizontal ECM, Electronic Mail Management, User and supplier portals, CRM and process automation... and we have developed a large number of connectors to create with you ever more fluid and effective solutions... and we have developed a large number of connectors to create with you ever more fluid and effective solutions.