The Mauffrey Group optimizes its document management and business processes with Efalia

The Mauffrey Group has chosen Efalia to support its digital transformation and industrialize its documentary processes. Thanks to an EDM solution coupled with business workflows, the company has transformed the manual management of its 80,000 annual invoices into automated processes, allowing its teams to focus on their high added value activities.

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Challenge

The Mauffrey Group was operating in a sector that had not yet experienced its digital transformation as intensely as other industries. The company was facing several major challenges in managing its documents and processes:

• Manual management of nearly 80,000 supplier invoices per year

• Documentary processes that rely primarily on human intervention to fill gaps

• Absence of standardized rules and transversal processes between businesses

• Need for industrialization to support the group's strong growth

• Need to evolve business practices towards more automation

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Solution

Efalia deployed a comprehensive solution combining electronic document management and Business Process Management, making it possible to create transversal workflows and automate the group's documentary processes.

Efalia Doc & Efalia Process: EDM & BPM

• Electronic Document Management Solution for indexing and archiving

• Business Process Management engine for creating business workflows

• Integration with existing information systems

• Centralized management interface for process management

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Results

Successful digital transformation of document processes

The Mauffrey Group has succeeded in its digital transformation by moving from manual management to industrialized and automated processes. Employees quickly adopted the new tools, immediately seeing the benefits in their daily lives. This success is based on the effective triptych between the businesses, the Efalia supplier and the IT teams who collaborate harmoniously on the project.

• Industrialization of processes: Transition from manual management to automated processes with standardized rules

• Natural user adoption: The teams quickly understood the interest and asked for the extension to other areas.

• Cross-cutting workflows: Implementation of business processes involving several services

• Significant time savings: Reduction of time-consuming tasks and refocusing on value-added activities

• Quality improvement: Reduction of errors through the standardization of rules

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Key figures

• Implementation: Deployment in successive batches over 2 years

• Perimeter: Invoicing, HR and gradual extension to all professions

• Adoption: Spontaneous user request to extend the solution

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Return on investment

• User ROI: Satisfaction expressed directly by employees on the improvement of their daily lives

• Operational efficiency: Streamlining processes and reducing processing times

• Scalability: Possibility of gradual extension to all the group's businesses

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