Transports Jourdan processes 15,000 transport documents per month effortlessly thanks to Efalia Doc

Transports Jourdan optimizes their documentary processes with Efalia ECM

Faced with the large volumes of documents generated by their transport activity, Transports Jourdan trusted Efalia to digitize and automate the management of their transport documents. Thanks to Efalia's ECM solution, the company has considerably improved its billing process, reduced paper archiving and optimized research times, while guaranteeing perfect traceability of deliveries.

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Challenge

Transports Jourdan faced several challenges related to the document management of their transport activity:

• Efficiently manage a large volume of transport documents (15,000 documents per month)

• Improve the billing process and the reconciliation of transport documents

• Reduce paper archiving, which was becoming difficult to manage

• Optimize documentary research times in the various departments

• Guarantee the traceability of deliveries to meet customer requirements

• Interface with existing business systems (TMS R2000X)

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Solution

After an initial experience in document management in 1998, Transports Jourdan decided to implement a real content management solution in 2005 with Efalia ECM.

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Efalia Doc

• Content management solution integrated into the information system extant

• Interface with the TMS business tool (Transport Management System)

• Extranet for the access of external parties to documents

• Automation of the ranking transport documents

• Automatic reconciliation documents and invoices

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Results

After more than 10 years of use, the Efalia doc solution has transformed the document management of Transports Jourdan. The company has succeeded in dematerializing its entire process of processing transport documents, from receiving orders to invoicing, including tracking deliveries. This digital transformation has brought significant gains in terms of operational efficiency, cost reduction and improved service quality.

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• Process automation : Automatic processing of 10,000 monthly orders without risk of errors

• Billing optimization : Automated reconciliation of transport documents and invoices

• Reduction in physical archiving : Drastic reduction in paper archives and associated costs

• Accelerating research : Instant access to documents from all services

• Strengthened traceability : Precise tracking of deliveries with access to contractual documents (waybills)

• Collaborative extranet: Secure access for partners to the documents they need

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