The MDPH du Calvados optimizes file transfers with Efalia Transfer

The MDPH du Calvados has set up Efalia Transfer to automate the exchange of files with other MDPHs in France. This solution made it possible to divide the transfer processing time by 10, from 30 minutes to 3 minutes per file, while guaranteeing the security of sensitive data.

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Challenge

The MDPH du Calvados was facing major challenges in managing file transfers to other departments, particularly with the constant increase in the volumes of files to be exchanged.

• Considerable processing time: 15 minutes to 45 minutes per file depending on the complexity

• Manual process for dividing and reclassifying documents

• Risk of human error on large files (up to 200 pages)

• Lack of security for the exchange of sensitive data

• Lack of traceability of transfers

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Solution

Efalia Transfer was deployed as a solution for the secure exchange of files between MDPH, developed in collaboration with 5 MDPH pilots including that of Calvados.

Efalia Transfer Efalia Doc

• Standardized national pivot ranking plan

• Automatic encryption of sensitive data

• HDS certified hosting (Health Data Host)

• Interface with existing EDM systems

• Automatic notification system

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Results

Complete automation of case transfers

The MDPH du Calvados has radically transformed its transfer processes by automating the division and reclassification of documents. The system automatically generates transfer letters and ensures correspondence between the various MDPH filing plans, eliminating the risk of manual errors on large files.

• Dramatic time savings: 90% reduction in processing time per case

• Automation of reclassification: Automatic correspondence between classification plans

• Automatic generation: Automated creation of transfer letters

• Elimination of errors: Elimination of the risk of errors on complex files

• Maximum security: Certified HDS encryption and hosting

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Key figures

• Processing time: Change from 30 minutes to 3 minutes per file

• Volume processed: 500 to 600 transfer files per year

• National coverage: Compatible with all MDPHs in France

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Return on investment

• Productivity gains: Freeing up time for teams

• Reduction of errors: Making transfer processes more reliable

• Service improvement: Accelerated treatment for users

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