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Electrotechnical Certification Scheme optimizes its document archiving, instant access, and documents' compliance with Efalia
Name : Electrotechnical Certification Scheme (ECS)
ECS is an industry-governed digital systemwhich provides a structured skills passport and verification platform. Thisgives confidence to employers, clients and the public that work is beingcarried out safely, competently and to standards recognised by the industry.
The Joint Industry Board (JIB) is theindustry-backed membership organisation for electrotechnical companies whichvalue a clear, credible framework for employment, competence and safety.
Administered by:Joint Industry Board (JIB)
Sector: Electrotechnical services industry
Employees: 24 staff members (ECS) + 12 (JIB)
Contact: Andy Reakes, CEO of JIB
Electrotechnical Certification Scheme optimizes its document archiving, instant access, and documents' compliance with Efalia
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Issues Faced
- Long-term archiving: Keeping accurate and long-term records of card holders' certificates and qualifications
- Secure storage: Ensuring safe and efficient storage of regulatory documents (committee minutes, corporate documents)
- Accessibility: Enabling easy access to legacy documents for customer service and strategic review
- Resource optimisation: Saving time, space and ensuring data storage compliance
Objectives
✅ Secure storage and maintenance of accurate records
✅ Instant access to legacy documents
✅ Regulatory compliance
✅ Time, space and resource savings
Products Deployed
Efalia ECM (formerly FileDirector)
Deployment Timeline
- 2002: Scanfile
- 2010: FileDirector/ECM Install
- November 2024: Migration to ECM Cloud SaaS
Integrations
System regularly updated allowing increasing integration with records management. Currently exploring ECM's powerful API calls for even deeper integration into business processes.
Operational Benefits
✨ Secure storage and retrieval of legacy data
✨ Streamlined processes and operations
✨ Measurable gains in time, space and resources
✨ Enhanced customer experience: ability to help customers retrieve their personal legacy records
✨ Strategic support: invaluable access to archived board papers for strategy review
Usage
- 5 active users
- Reliable software requiring minimal maintenance
- User-friendly interface requiring minimal support
Outlook and Evolution
ECS/JIB is currently exploring ECM's powerful API calls to:
- Further integrate the solution into their business processes
- Consolidate and store more information in one place
- Increase operational efficiency
Why They Recommend Efalia
Particularly for organisations which have a similar need to store data and documents over time.
Key strengths identified:
- Reliable long-term solution
- Continuous system evolution
- Low maintenance
- User-friendly
- Trusted partnership
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