ARS Normandy optimizes its document management with Efalia Doc

ARS Normandy has deployed the Efalia Doc EDM solution to centralize and dematerialize the management of its incoming letters. This strategic project, carried out during the merger of ARS Haute and Basse Normandie, made it possible to optimize document processing on all sites while respecting the strict regulatory constraints of response times.

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Challenge

ARS Normandy had to manage the merger of two regional agencies in a context of optimization of resources and strong regulatory constraints on mail processing times.

• Need to simplify document management for 400 agents

• Optimization of resources in a multi-site structure

• Compliance with strict regulatory deadlines for responding to letters

• Looking for a rapidly deployable and economical solution

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Solution

Efalia Doc was deployed as a complete EDM solution to centralize the processing of incoming mail while maintaining accessibility on all ARS Normandy sites.

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Efalia Doc

• Full web multi-site architecture

• Centralized scanning system

• Bannettes electronics and workflows documentaries

• Simplified user interfaces

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Results

Centralization and optimization of document processing

The Efalia Doc solution allowed ARS Normandy to centralize the digitization of letters on a single site while maintaining accessibility and processing on all sites. This approach has optimized the use of available resources and ensures compliance with regulatory response deadlines.

• Centralized scanning: Mail processing on a single site with dedicated resources

• Multi-site accessibility: Consultation and processing of documents on all sites

• Automated workflows : Mail routing via electronic banners

• Intuitive interface: Fast adoption by all levels of hierarchy

• Regulatory compliance: Compliance with mandatory response times

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