The Bordeaux Metropolis optimizes its HR document management with Efalia

The Bordeaux Metropolis has deployed the Efalia desktop publishing solution in addition to its new SIRH implemented by SOPRA HR. This migration made it possible to replace the old documentary production brick and to optimize the management of HR documents for all agents in the city.

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Challenge

The Bordeaux Metropolis needed to modernize its HR documentary production as part of the update of its SIRH by SOPRA HR. The main challenges concerned the replacement of the old desktop publishing solution and the gradual management of deployment on a multi-entity perimeter.

• Replace the old document production brick

• Integrate the new solution with the modernized HRIS

• Manage gradual deployment across several municipalities

• Ensuring continuity of service for agents

Solution

Efalia was deployed as a desktop publishing solution integrated into the new SIRH to meet the specific needs of the Bordeaux metropolitan area. This CCM solution takes care of HR documentary production for all entities in the city.

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Efalia CCM

• Desktop publishing solution integrated with SIRH SOPRA HR

• Multi-entity architecture for the management of municipalities

• Centralized HR document production system

• Progressive deployment in phases

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Results

Successful deployment and planned expansion

The implementation of Efalia allowed the Bordeaux Metropolis to effectively modernise its HR documentary production. After a successful year of probationary operation, the solution was gradually extended to cover an increasingly broad scope, demonstrating its reliability and its adaptation to business needs.

• Pilot phase: Initial deployment on a restricted perimeter with 2000 agents

• First expansion: Integration of three new municipalities bringing to 4000 agents

• Final deployment: Coverage of the City of Bordeaux, CCAS and Opera for 12,000 agents

• Customer satisfaction: Acquisition of a second configuration at the end of 2018

• Continuity of service: Successful replacement of the old documentary brick

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Key figures

• Probationary period: 1 year of operation validated

• Growth of the scope: Multiplication by 6 in the number of agents covered

• Managed entities: Metropolis, municipalities, CCAS and Bordeaux Opera

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Return on investment

• Technical modernization: Replacing the old desktop publishing solution

• Scalability: Ability to support the growth of the perimeter

• Reliability: Customer satisfaction confirmed by successive extensions

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