Banque Delubac & Cie, a century-old establishment with 400 employees, has taken up the challenge of modernizing its document flows with Efalia Compose. This ambitious digital transformation aimed to optimize the brand image, digitize the daily sending of merchant statements and gain operational autonomy.
In less than two years, the bank digitized all of its business and customer editions, generating annual savings of €220,000. The flagship project to dematerialize merchant credit card statements was adopted by 97-98% of customers, demonstrating the effectiveness of this approach focused on the user experience.
Today, Efalia Compose processes 60,000 PDFs monthly on each environment with remarkable simplicity: a single collaborator manages the entire system as administrator, designer and supervisor. This autonomy allows the bank to process the majority of requests in less than a week.