BPM in a nutshell
The modern business paradox
We are living in a fascinating time: on the one hand, businesses are investing heavily in digital transformation, on the other hand, they continue to manage their critical processes... the old fashioned way. Lost emails, validations that drag on, information that circulates poorly between services.
The observation is troubling: despite all the tools available, most business processes remain partially manual. Result? Your teams spend a considerable amount of time on tasks with no added value instead of focusing on what really makes your business grow.
BPM: The orchestrator of your processes
The Business Process Management (BPM) is changing the game. This approach allows you to visualize, automate, and optimize all of your workflows.
Concretely, a BPM solution helps you to:
🗺️ Map your processes
Finally see who does what, when and how in your organization
⚡ Automate repetitive tasks
No more manual reminders and omissions in validation
📊 Control in real time
Instantly know the status of your files and identify bottlenecks
🛡️ Reducing risks
Fewer human errors, more traceability and compliance
💰 Control costs
Optimize resources and speed up treatment cycles
In essence, The BPM turns your business into a well-oiled machine where every process works smoothly and predictably.
Does your business need BPM?
You understand the challenges, but are wondering if now is the right time to take the plunge? Let's analyze your current situation together.
Here are the most common warning signs we see from our customers. How much do you recognize in your daily life?
13 questions about BPM, 13 answers
1- Difficulty completing processes on time.
How long does it take for employees in your business to complete an activity as part of a process? Do you have control over the progress of the process and/or what is being done?
BPM software provides the following benefits:
- Improving Temporal Efficiency: BPM allows clear steps to be defined, reducing the time needed to complete each activity.
- Real-Time Tracking: Thanks to BPM, you have real-time control over the progress of processes, allowing proactive management
2- Difficulty in making decisions.
Does management have the information they need to make important decisions about the process? Is the information easy to find? Are they centralized?
Answer: BPM centralizes information that is crucial for rapid decision-making. Well-defined processes ensure that the necessary data is accessible, making it easier for management to make choices.
3- A lot of money invested, little return.
Has your business invested in processes that are not profitable? Before starting a process, can you assess how long it will take to complete it and what expenses it will involve?
Answer : Before launch, BPM allows a thorough assessment of the time and costs associated with each process, ensuring a profitable investment
4- Loss of competitiveness due to late deliveries.
Does your business need to reduce the time it takes to sell its product due to increased competition? Do you need to improve the quality of your products/services?
Answer : BPM helps to reduce delivery delays by optimizing processes, thus maintaining competitiveness
5- Lack of achievement of the organization's goals.
Despite the best efforts of your teams, is your business failing to achieve its organizational goals?
Answer : Aligning processes with goals, BPM facilitates the achievement of organizational goals, ensuring consistency between activities and strategy.
6- Inconsistent delivery of products/services, associated with customer dissatisfaction.
Are your customers complaining about late deliveries, faulty products, etc.
Answer : BPM contributes to improving the quality of products/services, reducing customer complaints, thanks to better traceability and responsiveness. By ensuring reliable processes, customer satisfaction increases.
7- Inefficiency of employees.
Has the productivity of your employees declined? Are your employees wasting time doing repetitive manual tasks?
Answer : BPM automates manual and repetitive tasks, increasing employee efficiency. The reduction of time-consuming tasks allows you to refocus your employees on value-added tasks.
8- Lack of information about what stage of the process is being executed.
Within a process, how do you monitor the progress of activities? How difficult is it to get this information?
Answer : The BPM offers complete visibility on the progress of activities thanks to dashboards that list all the activities in progress with their respective status.
9- Recognition of non-compliance with legal provisions.
Risky processes are not covered by your information system. Are some validations that are engaging for your business only be done by email or by exchange of Excel files for example?
Answer : BPM ensures compliance by covering risky processes and facilitating the necessary validations and thus helping to reduce operational risks.
10- Difficulty in prioritizing processes.
Your business has lots of things to do, but doesn't know what's urgent and what's important. Among the processes, do you know how to define which ones need to be carried out more urgently?
Answer : the mapping of processes and their completeness in relation to your information system makes it possible to identify The urgent processes to be modelled and to be run from a BPM platform.
11- Inability to assess the effectiveness of processes and map them.
Do you know which processes really bring results? Can you make a list of who can be eliminated? Can you identify areas for improvement? (understand process mapping)
Answer : BPM tools make it easy to map processes with the help of business departments. Thanks to a modeling language that is simple and understandable by all, mapping makes it easy to identify areas for improvement.
12- Difficulty in determining which steps in the process do not add value and where the waste is.
Are you sure that all of the activities in a process are critical? Are they done the right way? Are they completed on time and on budget?
Answer : BPM identifies non-essential steps, reducing processing times and improving efficiency
13- Inability to assess the results of a process.
Can managers measure processes end-to-end and compare them to the expected results? Is it possible to quantify processes?
Answer : BPM features allow managers to measure and quantify process results. This continuous assessment promotes constant improvement.
Conclusion
If you've checked off most of the above, ideally your business should invest in a business process management solution to streamline and make it easier to manage these processes.
But if you still have doubts about the opportunity to invest in BPM, we want to help you a bit more, because we know very well that this type of solution will only be validated by your management if the return on investment is rapid.
It is in this spirit — and to give you an additional hand — that we suggest that you create a model based on one of your processes that is causing you problems.
With such an approach, you can measure the relevance of our platform and its suitability to cover your expectations and all our expertise.
