Dematerialization glossary

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September 2, 2025
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50 essential terms to understand everything

A

API-first - Software architecture that favors programming interfaces as a foundation, allowing a smooth integration with the customer ecosystem.

Business applications - EFALIA preconfigured solutions meeting specific needs by sector (HR EDM, Contratheque, Employee Portal...).

Intelligent automation - Combination of AI and business rules to automate complex processes while maintaining human supervision.

B

BPM (Business Process Management) - Approach to the management and optimization of automated business processes via EFALIA workflows.

Knowledgebase - Transformation of your GED into an intelligent repository usable by AI and conversational agents.

C

Smart capture - EFALIA service for the recognition and automatic extraction of data from documents (advanced OCR/ICR).

User club - EFALIA community bringing together 245 UX studies per year to co-innovate and guide the product roadmap. Meeting of Efalia customers once every 2 years

Digital safe - EFALIA Safe service to secure and archive documents with probative value.

Compose - EFALIA service for the automatic generation of personalized documents (newsletters, contracts, statements).

Content Service Platform (CSP) - EFALIA vision of a modular autonomous platform.

Digital contract library - Application for centralized management of the life cycle of contracts, from creation to archiving.

D

Inclusive dematerialization - Digitization process designed to be accessible to everyone, meeting digital inclusion requirements.

Data chunking - Technique for segmenting data into blocks optimized for analysis and processing by AI.

Doc - EFALIA software for electronic document management to structure and exploit documentary heritage.

E

Editorial - Process for automatically composing personalized documents from raw data (Compose service).

Embedding - Vector representation of a text or document allowing AI algorithms to understand meaning and semantic relationships.

Company with a mission - EFALIA statute integrating social and environmental objectives into legal statutes.

F

Smart forms - Adaptive input interfaces integrated into portals to optimize the user experience.

Fine tuning - Process of training a pre-existing AI model on specific data to adapt it to the business needs of the company.

G

GED (Electronic Document Management) - System for digitizing, filing and distributing corporate documents.

H

Hit @1 - AI metric measuring the accuracy of answers: percentage of cases where the first response generated is correct.

Sovereign accommodation - SecnumCloud hosting solutions in France guaranteeing data sovereignty.

I

AI (Artificial Intelligence) - Technologies integrated into the EFALIA CSP to transform EDM into a usable knowledge base.

Digital inclusion - EFALIA approach so that each user can access solutions without barriers.

Agnostic integration - Ability of EFALIA services to be integrated into any existing IS environment.

L

LLM (Large Language Model) - Large AI models capable of understanding and generating natural human text.

M

Machine Learning - A branch of AI that allows systems to learn and improve automatically from data.

Service engines - EFALIA architecture: 7 modular services (Capture, Compose, Compose, Doc, Process, Portal, Safe, Sign).

Modularity - EFALIA's unique ability to combine services according to specific needs, without piling up software.

N

NLP (Natural Language Processing) - Automatic natural language processing that allows machines to understand human text.

Carbon neutrality 2035 - EFALIA commitment to reduce the CO2 emissions of its solutions by 51.6%.

O

OCR (Optical Character Recognition) - Optical character recognition technology that transforms text images into usable text data.

Onboarding - Digitized integration process for new employees with automated workflow.

On-premise - EFALIA deployment mode in the client infrastructure for total data control. Efalia offers SaaS and On Premise hosting.

P

Electronic signature - Tool for the circulation and dematerialized validation of multi-signatory documents.

Portal - EFALIA service of secure exchange portals for sharing/collecting documents with third parties.

Process - EFALIA service for automating business workflows with personalized validation circuit.

Prompt Engineering - The art of giving precise instructions to AI models to obtain the most relevant and useful answers.

R

RAG (Retrieval Augmented Generation) - AI technique combining documentary research and text generation for contextualized responses.

R&D (Research & Development) - 25% of EFALIA's turnover reinvested to maintain technological leadership.

Roadmap - Product innovation roadmap.

ROI (Return On Investment) - Return on investment demonstrated by EFALIA customer cases.

S

Safe - EFALIA digital safe service to ensure the legal compliance of sensitive documents.

SAE (Electronic Archiving System) - Conservation infrastructure with evidential value integrated into EFALIA solutions.

Backend services - Technical core of the EFALIA CSP: agnostic and API-first software engines.

Sign - EFALIA certified electronic signature service integrated into workflows.

Digital sobriety - EFALIA commitment to reducing the environmental impact of digital solutions.

SSO (Single Sign-On) - Single authentication to access all EFALIA services with a single identifier.

T

Business templates - EFALIA pre-parameterized solutions, the result of “very many hours spent with customers”

Token - The basic unit of AI word processing, typically a word or word fragment used for analysis and generation.

Transversality - EFALIA philosophy of horizontal services that adapt to all sectors rather than vertical solutions.

U

UX (User Experience) - 245 user studies per year at EFALIA to improve the customer experience.

V

Vector Database - Optimized database to store and search vector representations of documents and data.

W

Business workflows - EFALIA automated processes that adapt “as easily as a well-designed game”.