We are proud to announce that Efalia has obtained the Level 1 Responsible Digital Label certification. This recognition testifies to our sincere desire to build more responsible digital technology, in the service of the general interest.
💡 The main thing to remember:
- ✅ Efalia certified NR Level 1 Label (644.6/1000 points)
- ✅ 13 concrete commitments over 2 years
- ✅ 5 areas of action: governance, training, responsible IT, social impact, ecodesign
- ✅ Direct benefits for our customers
A pride that crowns several months of effort
Obtaining the Responsible Digital Label is not simply displaying an additional logo on our communication materials. It is the result of a comprehensive and demanding approach, carried out alongside The LUCIE Agency, a pioneer in CSR certification in France.
Our background:
- 🎯 Sensitization of our teams to the challenges of NR
- 📊 In-depth self-assessment of our practices
- 🔍 Rigorous audit by Agence LUCIE and Beaker Tilly
- 📋 Formalization of a 2-year action plan with 13 measurable commitments
This certification is a real source of pride for all our teams. It validates how far we have come and gives us a clear road map to make even more progress.
This certification is much more than recognition: it is a collective commitment. What makes me the most proud is to see our teams take ownership of this approach. Responsible Digital Technology is above all a question of corporate culture.
— Fanny Cabezas, CSR Manager
The Responsible Digital Label: what are we talking about?
The Responsible Digital Label is an initiative of the Institute for Responsible Digital Technology, France IT and the LUCIE Agency. Its objective? Support organizations in reducing the environmental and social footprint of information and communication technologies.
Level 1 in figures:
- 🎯 Minimum score: 300/1000 points
- ⏱️ Validity: 2 years
- 📊 Assessment according to 5 structuring axes
The 5 axes of the framework:
This label is part of a continuous improvement process. We will have to prove our progress to renew it and, in the long run, aim for the next level.
Why did we commit ourselves to this approach
At Efalia, we have been supporting public and private actors in their digital transformation for more than 25 years. Our solutions for electronic document management, dematerialization and business workflows are at the heart of the daily lives of thousands of users, especially in MDPHs (Departmental Houses for Persons with Disabilities) and local authorities.
The observation: The digital sector now represents around 4% of global greenhouse gas emissions, and this share is constantly growing.
Our responsibility: As a software publisher and digital services company, we have a role to play in reducing this impact.
Our CSR commitment is not new. Efalia is a company with a mission which places the general interest at the heart of its strategy. With this label, we are taking a step forward: we want to become an organization that society needs, a company that creates value while respecting planetary boundaries and humanity.
Join the LUCIE Community (more than 1400 members committed), it is also about sharing our practices, learning from others and making collective progress.
Our concrete commitments in 5 axes
To obtain the Level 1 Responsible Digital Label, we have formalized an ambitious roadmap composed of 13 commitments distributed over the 5 axes of the framework. Here are the highlights of our program for the next two years.
🎓 Train and mobilize our teams
Key objective: 90% of our employees aware of NR by 2026
Our concrete actions:
- Complete training plan (MOOC, Fresque du Numérique, specialized modules)
- 1 Responsible Digital Referral per Business Unit
- Annual event planning (conferences, challenges, workshops)
- Eco-designed and accessible website
- Regular communication (newsletters, DPEF, media)
Key indicator: 60% of our employees actively participate in at least 1 NR campaign or event during the year.
💻 Optimize our IT practices
Our commitments:
1. Responsible IT purchasing policy
- ✅ BYOD (Bring Your Own Device) offered to employees
- ✅ Target: 10% of BYOD practitioners by the end of 2026
- ✅ Priority to refurbished or labelled equipment
2. Extend the life of equipment
- ✅ Minimum renewal set to 5 years
- ✅ Preventive maintenance best practices
- ✅ Follow-up via accurate inventory and computer charter
3. Optimizing our applications
- ✅ Inventory every 2 years
- ✅ Removing unused licenses
- ✅ IT master plan to rationalize our software park
🌱 Solutions with a positive impact
Integrating Responsible Digital Technology into our roadmap is not a constraint, it is an opportunity. Ecodesign pushes us to design solutions that are simpler, faster and more relevant. Our customers gain in performance, and so does the planet.
— François Carcenac, Product Manager
🌿 Consult our complete CSR approach
What is changing for our customers
You ask yourself, “What does this certification change for me?” Here are the concrete benefits:
✅ Simpler and more efficient digital solutions
- Optimized load times
- Lighter interfaces
- Better management of server resources
- Simplified user experience
✅ Total transparency on the environmental impact
- Ecodesign declarations for each product
- Methodology for calculating avoided GHG emissions
- Numerical data to promote your own approach
✅ Support in your NR process
- Tips for archiving and deleting data
- Regular user tests
- Access to our NR partner network
✅ Long-term savings
- Longer equipment lifespan
- Optimization of infrastructures
- Reduction in the waste of resources (storage, licenses...)
✅ A partner who shares your values
- Certification audited and measured over 2 years
- Authentic commitment, no greenwashing
- Alignment with your CSR goals
💬 “Choosing Efalia means choosing a partner who places positive impact at the heart of its strategy.”
It's only the beginning
Obtaining the Level 1 Responsible Digital Label is an important step, but It's only the beginning of our adventure.
Our road map:
- 📊 2025-2027: Implementation of the 13 commitments with indicator monitoring
- 🔄 2027: Renewal of the Level 1 label
- 🚀 Ambition: Progress to Level 2 (600/1000 points)
The LUCIE Community: A network of more than 1400 organizations to exchange, learn and progress collectively.
You too, join us! Whether you are a customer, partner or stakeholder, you have a role to play in this transition to more sober and responsible digital technology.
Efalia: a company with a mission, a committed player in Responsible Digital Technology at the service of territories and the general interest🌱
