Upgrade your customer relationship with our URM platform, formerly 6Tzen.
Efalia E-gov (formerly 6Tzen) is a comprehensive solution for the digitisation of communication, which is addressed both to users through an online portal, and to public agents through an application for the management and processing of requests. Whether you are a central, regional, departmental or local administration, Efalia E-gov meets the cross-functional or specific expectations of your agents and users, in SaaS or on-premise mode.
Efalia E-gov adapts to the specificities of public organisations: considerable freedom of administration, adaptation of organisational charts, openness to third-party IS.
Efalia is also a team of experts in user relationship management, working alongside you to support you in defining your requirements, establishment of procedures, training and the perfect integration of our URM/CRM software into your practices.
Because a demo is worth a thousand words, contact our digitisation experts for a personalised demonstration of our solutions.