Processes are at every level of your organization, whether public or private. To improve performance and quality of service, you can count on a solution for automating business processes.
What is BPM?
- Agility and governance
- Customer and employee experience
- Productivity and operational excellence
- Quality and compliance
To remain competitive, innovative, comply with regulations, and satisfy customer or user requests, it is necessary to improve and correct work processes, to reinvent some of them, in order to free ourselves from time-consuming tasks, to streamline exchanges and to guarantee the quality of service.
BPM aims to optimize the overall effectiveness and efficiency of the company and is presented as a holistic management approach, promoting effectiveness, flexibility and innovation. Often referred to as a “process optimization process,” BPM gives organizations the means to increase efficiency, adapt quickly to change, and achieve strategic goals.
Business Process Management (or Business Process Management) consists of coordinating the way in which work is done, both within an organization, a department and beyond your organization. BPM represents a comprehensive methodology for defining, managing, and automating business processes within an organization. Having become essential, BPM integrates harmoniously, transforming the way businesses approach their operation.
Ensure the completeness of your information system
Your information system does not cover 100% of your organization's business processes, and some processes are therefore slow, error-prone, sometimes risky and uncontrolled. A business process management solution complements your information system with the help of automated processes, which streamline exchanges between departments or departments, facilitate and secure decision-making at the right time with the right information.
BPM software addresses all business issues: quality, finance, invoice management, human and legal resources, sales, support,...
Process automation for what needs, for what?
A Business Process Management system helps public or private organizations improve and optimize their processes. It adapts to all types of sectors of activity, all sizes of structures.
- Harmonize work processes
- Centralize access to the various processes
- Securing processes
- Meet business needs quickly
Harmonize work processes
Are you sure that the purchasing process, the management of invoices, the recruitment, the management of Ticketing or others are all treated the same regardless of the origin of the request?
A platform for automating work processes or Workflow allows you to define a process that will be executed in the same way, for everyone, taking into account your operational processes, the mandatory information to move to a new stage, as well as the deadlines to be respected for example.
No more wild requests, validation circuits are now automated, standardized and you contribute to enriching your digital transformation.
Thus, BPM brings unparalleled transparency within the company. Employees better understand their role, improving their daily efficiency. Managers can track the status of processes and the activity of their team.
- Optimized employee experience
- Respect for governance
- Improved performance
- Transparency and efficiency
Centralize access to the various processes
What are my priority tasks? Sorting through emails, accessing certain business applications, not to mention post it: as many sources of information as there are tasks to be processed!
A BPM process management platform makes it possible to bring together in a single window all the tasks of a user in connection with the various processes orchestrated by the platform.
In one click, you have your “to do list” only on the processes where your intervention is necessary. No more solicitations with no added value, no more copies of emails.
By speeding up process processing, BPM frees up time for higher value-added tasks. Cost reduction is not limited to material expenses, but extends to optimizing production.
- Save time and reduce costs
- Respect of deadlines
- Reduction of time-consuming tasks
Securing processes
Are you sure that your processes are running exactly according to your business rules? Does each purchase request follow the circuit defined according to expenditure commitments for example?
A BPM solution reduces operational risks because each request exactly follows the workflow rules that were defined when the process was modelled.
Each validation method is respected, the information is entered at the right time, for the right decision. All actions are traced, which makes it easy to reconstruct the decision-making circuit.
- Compliance
- Traceability
- Operational risk reduction
Meet business needs quickly
It has become difficult to meet business expectations, whose demands are multiplying in terms of information systems. CIOs are often unable to respond quickly to business requirements, and multiply the purchase of vertical business applications that do not always exactly meet the needs and that multiply the entry points. Setting up new business applications is therefore difficult.
An alternative consists in offering a solution for automating business processes to quickly cover business expectations. The business is thus involved in the development of its application, thanks to a simple and non-technical (human-centric) graphical process modeling interface. No development is required to create a professional application, and each business application has the same user interfaces, making it easy to learn them.
- The profession becomes an actor in the development of its application
- End of shadow IT applications
- Fast deployment without development (No-Code)
What benefits can you expect from process management software?
A BPM platform is a performance booster: its return on investment is visible at all levels of your organization.
- Gain operational performance
- Facilitate exchanges between services
- Reducing operational risks through the implementation of rules
- Gain agility
Gain operational performance
The workflow engine integrated into the BPM platform allows tasks to be distributed to the right people, at the right time, with the right information. Dynamic forms guide the user in carrying out their tasks and through all workflows, without input errors or loss of information. Time-consuming tasks are removed to make way for value-added tasks and therefore, you save time. Likewise, repetitive tasks are automated, without any human intervention.
The employee experience is increased, productivity improved for a greater quality of service.
Facilitate exchanges between services
Deploying cross-functional processes using process automation software makes it possible to streamline exchanges between departments and ensure end-to-end workflows without interruption, unlike application silos. The traceability of exchanges is thus guaranteed.
A BPM tool makes your organization more efficient, more fluid, in the service of the same objective, customer satisfaction.
Reducing operational risks
BPM makes processes more transparent and some automated tasks reduce the risk of human errors. Each sequence is executed according to the management rules written in the system.
The processes are under control, guaranteeing compliance with your management rules, for greater transparency.
Gain agility
Your organization is evolving, your processes must adapt easily and quickly. A process automation platform allows you to be agile by recomposing your workflows graphically without any development (process improvement). A simple update of your process and your application is immediately operational.
BPM also offers an opportunity to analyze and optimize business processes, reducing cycle times and optimizing costs. It promotes improved performance and guarantees quality control, which is crucial for customer service processes and the management of sensitive data.
Your processes are aligned with your goals.
Process Management Platform: How it works
A business process management system is composed of various essential functional modules that will make it possible to meet all the requirements of business departments and the IT department through a unified platform.
- Model processes and procedures through a graphic application composition studio
- Orchestrate processes in the form of a procedural workflow or an ad hoc workflow
- Manage activity in real time using dashboards
- Improve processes and manage different versions