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Your challenges

You are a key player in the services sector with customer satisfaction as a major concern.

Your teams must be constantly on value-added tasks, as these are hours that can be invoiced to your customer. Any time-consuming task with no added value only helps to reduce your margin.

Faced with strong competition, you need to:

Improve and optimise internal processes.

Innovate in order to provide new value-added services.

Build loyalty and improve customer relations.

Your IT Department is the essential partner for all requests from business departments in order to meet their expectations and thus optimise their daily activities. Nevertheless, the volume of needs expressed by the business departments often exceeds the implementation capacities of the IT teams. As a result, there is little or no coverage, processing procedures remain manual, and access to and sharing of information is sometimes difficult.

Harness digital to increase your margins and simplify your business and support processes.

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Organisational optimisation

For 60% of companies

high performance 1

Employee performance

For 59% of companies

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Increased agility

For 57% of companies

money loss

Cost reduction

For 47% of companies

Source: IDC

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Our promise

We help service companies improve their margins. We eliminate time-consuming tasks for business departments, using digital solutions that do not require development, which are flexible and secure.

Roll out of business applications with no development required to meet the specific expectations of the business and relieve the IT Department

Digitisation of administrative processes

Knowledge-sharing and access to information

Improve business performance

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Meet business expectations and take pressure of the IT department

Fast delivery of business applications, with development required

time to market

Improved traceability

You can cut down on time-consuming tasks

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Grow faster

Your organisation is agile and responsive to high growth

Efalia Suite, digitisation for all services

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Sales

Enhance your sales performance

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Human resources

Digitise HR processes and documents

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Finance

Digitise financial processes and documents

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General services

Validate and sign your documents

Request a demo

Because a demo is worth a thousand words, contact our experts for a personalised demonstration of our solution.

Use cases

Efalia Suite addresses the various problems of the service sector thanks to a comprehensive, modular and open functional coverage:

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Automation of support processes (tickets, purchasing, recruitment, onboarding, etc.) and other business applications

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Management of administrative and business documents

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Follow-up and signature of quotes

Contact us!

Whatever your problem, do not hesitate to ask our experts and make use of their expertise, coupled with their on-the-job experience.

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