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General overview of the service

Efalia’s offer includes outsourced hosting and comprehensive operation provided by Efalia. We rely in particular on the infrastructure of the host OVH, in France (Roubaix), with “SecNumCloud” qualification.

La qualification SecNumCloud apporte l’assurance de choisir des solutions dont le niveau de sécurité et de confiance ont étés vérifiés par l’ANSSI. C’est la garantie de recourir à des solutions recommandées par l’État français, adaptées pour les administrations et les entreprises des secteurs les plus sensibles.

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SecNumCloud qualification provides the assurance of hosting whose level of security and trust has been verified by the ANSSI. It is a guarantee that we will use solutions recommended by the French government, adapted for administrations and companies in the most sensitive sectors.

In this context, Efalia relies in particular on OVH’s Hosted Private Cloud powered by VMware qualified as SecNumCloud. This service is offered as part of the Trusted Zone packages, where Efalia’s customers’ data is hosted in dedicated data centres and is immune to non-European regulations.

In particular, our SecNumCloud qualified hosting infrastructure meets all the criteria of the “Trusted Cloud” label for national government cloud service providers.


The main security features of hosting are as follows:


SecNumCloud qualification from the French National Agency for Information Systems Security.

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Physical partitioning of Efalia environments in the OVH "Confidence Zone".


The "Hosted Private Cloud Service" leader in Europe (Forrester Wave 2020).

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Guaranteed without data transfers outside the European Union, RGPD compliance with regulatory changes.


ISO 27001, ISO 27017, 27018, 27701, HDS, PCI-DSS, SOC II Type 2 certifications...

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Premium security service (firewall, intrusion detection) from OVH.


Daily backup.


Automatic restart on incident.

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Ability to reinstall the entire platform (programs and data) in less than 2 hours (mirror images of virtual machines).

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Monthly availability rate of 99.9% on the hosting infrastructure.

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Our clients' data is hosted exclusively in France in the OVH data centres

Discover Efalia Suite

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Electronic Content Management

Facilitate information sharing and accelerate the digitization of document processes.


Document Management System

Have a document management platform accessible everywhere and at all times for all your company's employees.


Business Process Management

Automate your business processes simply and easily with a Business Process Management platform.

User relationship management portal

Modernize your customer relationship with a URM/CRM platform.


Information Capture

The solution to scan your documents for everyone, from any device and wherever you are.


Output Management Software

Reinvent your documents and create quality, value-added documents for better customer communication.


Digital safe

Your certified digital safe to store and secure your documents in full compliance.


Document sharing and tracking

Simplify and accelerate your sales processes. Gain security and stop sending documents as attachments.


Electronic signature

Simply sign and have your documents signed online, in complete security thanks to the electronic signature.

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Exchange portal

Digitalize the relationship with your customers, suppliers and partners.

They put their trust in us

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