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Why choose Efalia Portal?

Efalia Portal is an extremely flexible solution that allows you to create a unique connection with your audience in a secure common space.


Multi-channel scanning

Handling of all customer communication channels (form, telephone, email, etc.).

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office documents (including Microsoft Office, LibreOffice), videos, photos, etc.

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accessible from a fixed workstation, a tablet, or smartphone.

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Efalia support

Efalia is also a team of digitisation experts, working alongside you to support you in defining your needs, establishing your communication forms, training and the perfect integration of our portal solution into your practices.


For the customer

A single account for all requests, regardless of their nature (personalised quote, after-sales service, etc.). Real-time tracking of the processing of requests and communication with the departments in question. Event registration management. Access to personalised documents.

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For your users

Centralisation of customer requests. Back office for processing requests or transferring information about your business software (CRM, etc.). Digitised two-way communication with the customer.

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For management

Improved customer satisfaction. 360 overview of all applications

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Request a demo

Because a demo is worth a thousand words, contact our digitisation experts for a personalised demonstration of our solutions.

Efalia Suite

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Electronic Content Management

Facilitate information sharing and accelerate the digitization of document processes.

Citizen participation plateform

Have a citizen consultation platform to facilitate the active participation of citizens in public life.

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Business Process Management

Automate your business processes simply and easily with a Business Process Management platform.

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Output Management Software

Reinvent your documents and create quality, value-added documents for better customer communication.

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