-Registration and management of all types of requests (portal, email, paper, telephone, reception desk, fax, etc.).
-Management of attached files by adding a unit file, mass digitisation, etc.
-Unique and automated identification of requests by chronological number.
-The issuing of acknowledgements of receipt by email, on the portal, by mail, by SMS, etc.
-Management of the status of applications.
– The possibility of geo-locating requests on a map.
-Transmission of requests to the departments and administrative agents.
-Processing of requests (addition of information, comments, etc.).