EFALIA Suite, to improve your customer services
Whether their customers are businesses or consumers, service companies faced with strong competition have to offer new services while keeping operating costs under control.
The challenges:
Improving and optimizing internal processes.
Innovating in order to offer new added-value services.
Improving customer relationships and loyalty.
EFALIA Suite provides concrete responses
for the service sector to help you:
for the service sector to help you:
Access flexible applications for orchestrating manual processes not covered by the IT system thanks a low-code approach.
Produce documents with high added value through document composition.
Monitor and manage all your business documents (contracts, invoices, orders, delivery notes etc.) produced every day as part of the management of customer processes through the ECM solution.
EFALIA Suite can respond
to a variety of problems
quickly and simply:
to a variety of problems
quickly and simply:
- Managing customer complaints,
- Processing invoices,
- Managing customer contracts,
- Managing marketing campaigns,
- Recruiting new commercial partners,
- Launching a new service or brand,
- Managing delivery notes.
Manage your processes
and documents naturally
and documents naturally
