Business process management

processus-metier illu

Business Process Management or BPM involves coordinating the way in which work is done, either within an organization or a department or beyond the company.

Following the process analysis and modeling phases (BPA, Business Process Analysis), automated process management involves uniting and organizing tasks, most of which were already carried out beforehand. But the added value of automated process management lies in its ability to link previously disparate operations and tasks together. This covers operations that were previously carried out by different stakeholders, who may not even have been aware of the tasks carried out by others or of the position of their own tasks within the global process (expenditure requests, purchase orders, accounts entries etc.).

Alongside task coordination, automated process management makes users aware of their place in the process. And once they have been identified, tasks can easily be monitored and managed. A history of how the process has unfolded is conserved, and can be used for operational and statistical purposes. This makes it easy to measure the effectiveness of a process in order to improve it.



BPM thus provides a complete and consistent overview of the organization’s process management, listing all everyone involved in each process and encompassing the workflow functions.

To satisfy the needs and objectives of BPM, EFALIA Suite offers a complete, consistent solution for controlling the whole process management cycle with no division between the two phases:


Business processes analysis, modeling, documentation and publication.


deployment and operation.

Finally, beyond the technical aspects of BPM, such a project is above all an organizational project in which users, organizers, and computer engineers must collaborate.

This is why the Workey BPM platform is based on a public organizational method – OSSAD – that enables you to define your business processes easily and consistently and automate them using a Low Code platform.

The benefits are many, for both
IT departments and operational departments:

Benefits for
IT departments:

    • Pool your investments,

An added-value platform to respond to different customer needs.

    • A cross-cutting approach that complements siloed applications,

A single point of access to all processes.

    • No more specific development,

A software package-based approach and easier maintenance than with specific development.

    • Improved communication between project clients and project managers,
    • Rapid deployment of new applications.

Benefits for operational departments:

    • Reduced processing times,

To cut costs
and improve customer satisfaction.

    • Reduced operational risks,

To satisfy regulations
and improve management control.

    • Increased productivity,

A single point of access to all your processes,
No more lost information,
No data entry errors,
Information reaching the right person at the right time,
Management of alerts, follow-up and delegation,
Reporting on execution times.

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